Cloudtalk is another cloud telephony and IVR service provider that has become quite popular in the market. Customer support has always been put on the first pedestal in any product or service-based organization. A study done by CFI group has concluded that 76% of customers prefer calling the executives. Companies need to make this entire communication as seamless as possible and call center on the cloud has made this easier.Make sure to read till the end to know everything about virtual call center software.
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